C-CARES WEB PORTAL

Disclaimer: Copyright infringement not intended.

Context

• Union Minister of Coal, Mines, and Parliamentary Affairs, Shri Pralhad Joshi, inaugurated the C-CARES web portal of CMPFO (Coal Mines Provident Fund Organization).

Background:

• C-CARES developed and designed by C-DAC (Centre for Development of Advanced Computing), an R&D organization under the Ministry of Electronics and Information Technology.
• Aims to address the longstanding challenge of digitizing CMPFO's records and work processes.

CMPFO Overview:

• Established in 1948 under the Ministry of Coal, CMPFO is an autonomous organization administering Provident Fund and Pension schemes for coal sector workers.
• Currently serving around 3.3 lakh Provident Fund subscribers and 6.1 lakh pensioners in the coal sector.

Key Features of C-CARES Portal:

• Online Processing: Facilitates online processing and settlement of Provident Fund and pension claims, eliminating manual procedures.
• Efficiency and Transparency: Promises faster processing, transparency in operations, improved record management, and monitoring.
• Confidence Building: Instills confidence in subscribers and pensioners through streamlined and accessible digital services.

Project Execution:

• The project, awarded to C-DAC in March 2023, provides a comprehensive solution framework addressing operational and software challenges.
• Aims to transform CMPFO's operations, making them more efficient and user-friendly.

Functions of C-CARES Portal:

• Subscriber Access: Allows CMPF subscribers to access and view individual details and subscription status.
• Coal Company Interface: Enables coal companies to submit contribution details, subscribers' particulars, and claims for online settlement and payment.

Benefits and Impact:

• Paperless Operations: Ensures paperless working environment.
• Timely and Accurate Settlement: Aims for timely and accurate settlement of claims, reducing processing time.
• Grievance Redressal: Enhances grievance redressal mechanisms for better stakeholder satisfaction.

Alignment with Digital India Vision:

• Reflects the commitment of CMPFO and the Ministry of Coal towards the vision of a Digital India championed by Prime Minister Shri Narendra Modi.

Conclusion:

• The launch signifies a significant leap in CMPFO's digitization journey, ushering in a new era of efficiency, transparency, and accessibility for CMPF subscribers and pensioners in the coal sector.