IAS Gyan

Daily News Analysis


14th January, 2023 POLITY AND GOVERNANCE

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In News:

  • A team of the Department of Administrative Reforms & Public Grievances (DARPG) visited Andhra Pradesh to finalize collaboration between the DARPG and the state Government.
  • The Secretary of DARPG appreciated the state Government of Andhra Pradesh for the;
    • Good Governance Week 2022.
    • Comprehensive public grievances redressal system ‘SPANDANA’. Spandana Call Center for general grievances.
    • Good performance under the National e-Services Delivery Assessment 2021.
    • Adoption of e-Office.
    • Implementation of several models of Good Governance.
    • Wining PM’s Awards for Excellence in Public Administration.
  • Collaboration between DARPG and Andhra Pradesh Government on;
    • Capacity building of 5000 Grievance Officers.
    • Summoning a Regional Conference on e-Governance.
    • Improving Service Delivery and Grievance Redressal system.
    • Improving coordination between the State Government and DARPG.
    • Formulation of the Good Governance Index and National e-Services Delivery Assessment.
    • Formulation of the District Good Governance Index for Andhra Pradesh.

Department of Administrative Reforms & Public Grievances (DARPG):

  • The Department of Administrative Reforms and Public Grievances (DARPG), Ministry of Personnel, Public Grievances and Pensions was set up in 1964.
  • It aims to promote excellence in governance and administrative reforms by;
    • Suggesting Improvement in government structures and processes.
    • Promoting citizen-centric governance with emphasis on grievance redressal.
    • Innovations in e-Governance.
    • Documentation and dissemination of good practices.
  • The main Objectives are;
    • Promoting administrative reforms in government policies, structures and processes.
    • Formulation of policy and coordination of issues relating to redress of grievances.
    • Dissemination of governance knowledge and good practices.
    • Promoting reforms through e-Governance.
  • The Department works to document and share successful good governance practices by way of audio-visual media and publications.
  • The Department also undertakes activities in the field of international exchange and cooperation to promote public service reforms.