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Context: DigiLocker, launched in 2015 by the Indian government, is a mobile app that allows users to store and access their digital documents in a secure and convenient way.

What is DigiLocker?

• DigiLocker is a digital platform launched by the Indian government in 2015 to serves as a secure online space where users can store, access, and share digital copies of their documents issued by various government agencies and departments.
• DigiLocker aims to eliminate the need for physical documents by providing a convenient and paperless alternative for document management.
• DigiLocker is a flagship initiative of Ministry of Electronics & IT (MeitY)under Digital India programme. 

Usage of DigiLocker

• Document Storage: Users can upload and store a wide range of documents, including Aadhaar card, driving license, PAN card, educational certificates, vehicle registration papers, insurance policies, and more. These documents are securely stored in the user's DigiLocker account, accessible anytime from a mobile app or web browser.
• Document Retrieval: DigiLocker allows users to retrieve their stored documents whenever needed. Documents can be accessed for various purposes like applying for government services, proving identity during travel, or verifying educational qualifications.
• Government Services Integration: DigiLocker is integrated with several government departments and agencies, enabling seamless document verification and authentication. For example, users can share their digital driving license or vehicle registration certificate directly with law enforcement officers or vehicle authorities through DigiLocker.
• Education Board Results: DigiLocker is used by education boards like CBSE and CISCE to provide digital copies of academic results and marksheets to students. Students can access and share their verified mark sheets through DigiLocker, reducing the reliance on physical documents.

Key Features and Benefits

• Legal Validity: Documents issued through DigiLocker are legally recognized and considered equivalent to original physical documents under government rules. This recognition ensures that digital documents stored in DigiLocker are accepted for official purposes.
• Convenience: Users can access their documents anytime, anywhere, using the DigiLocker mobile app or web portal. Eliminates the need to carry physical documents, reducing the risk of loss or damage.
• Data Security: DigiLocker employs robust security measures, including encryption, multi-factor authentication, and regular security audits. User data is protected against unauthorized access and breaches, ensuring privacy and confidentiality.
• Efficiency: DigiLocker streamlines document retrieval and verification processes, reducing paperwork and administrative delays. Enhances service delivery by enabling quick access to authenticated documents.

Security Measures and Concerns

• Encryption and Authentication: DigiLocker uses 2048 Bit RSA SSL encryption to secure data transmission and storage. Multi-factor authentication, such as OTP verification, adds an extra layer of security.
• Vulnerability Management: DigiLocker actively addresses potential security vulnerabilities through regular updates and patches. Prompt response to security alerts ensures the safety of user data.
• Data Privacy: User data stored on DigiLocker is encrypted and protected against unauthorized access. Google Play Store policies ensure that user information is not shared with third parties.

Challenges and Considerations

• Usability Issues: Some users, particularly those with limited digital literacy, may find it challenging to navigate and use the DigiLocker app effectively. Assistance and training may be required to help users utilise DigiLocker's features.
• Document Matching: Exact matching of user details with issuer data can pose challenges for users with variations in their personal information or document details. Inconsistencies may result in difficulties retrieving documents from DigiLocker.
• Acceptance Variability: Acceptance of digital documents via DigiLocker may vary across government departments and agencies. Some authorities may still require physical copies for certain transactions, despite the availability of digital alternatives.

Conclusion

• DigiLocker is a valuable digital platform that empowers users to manage, access, and share their official documents securely and conveniently. While it offers numerous benefits, including paperless transactions, enhanced security, and streamlined document retrieval, users should remain aware of usability challenges and ensure compliance with document verification requirements.

Source:

The Hindu

Wikipedia

PRACTICE QUESTION Q. As digital technologies become more pervasive and integrated into various aspects of society, how to strike a balance between the potential benefits of digitalization (such as increased efficiency, convenience, and innovation) and the potential risks to privacy, security, and individual autonomy?