GS PAPER II: Important aspects of governance, transparency and accountability, e-governance- applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.

Context: Union Home Minister launched a national helpline, 155260, and its reporting platform for preventing financial loss due to cyber fraud.

• The helpline has been made operational by the Indian Cyber Crime Coordination Centre, in coordination with the Reserve Bank of India, all major banks, payment banks, wallets and online merchants.

https://www.thehindu.com/news/national/amit-shah-launches-helpline-for-cyber-fraud/article34843393.ece

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