GS PAPER II: Important aspects of governance, transparency and accountability, e-governance- applications, models, successes, limitations, and potential; citizens charters, transparency & accountability and institutional and other measures.

Context: A Toll-Free Helpline launched to provide psycho-social mental support for Children affected during COVID 19 Pandemic.

Objective: Providing psychological first-aid and emotional support to children affected during COVID-19 Pandemic, National Commission for Protection of Child Rights (NCPCR)is providing Tele-Counselling to children through SAMVEDNA(Sensitizing Action on Mental Health Vulnerability through Emotional Development and Necessary Acceptance).

• Tele-counselling is being provided through a network of qualified Experts/Counselors/Psychologists.
• SAMVEDNA tele counselling service is for psychological support to children to address their stress, anxiety, fear and other issues during the Pandemic.
• This service is available on a toll-free No: 1800-121-2830 from Monday to Saturday from 10 a.m. to 1 p.m. and 3 p.m. to 8 p.m.
• This service is exclusively for children who are willing to talk and arein need of counseling.
• Tele counselling is provided to the children under three categories:

1.Children who are in Quarantine/isolation/COVID Care centers.

2.Children who have COVID positive parents or family members and near ones.

3. Children who have lost their parents due to Covid-19 Pandemic.

• This Toll-free Tele-Counselling cater to the children from all over India in various regional languages like Tamil, Telugu, Kannada, Oriya, Marathi, Gujarati, Bengali etc.

NCPCR

• It is a statutory body and works under the aegis of Ministry of Women and Child Development, Govt. of India.

https://pib.gov.in/PressReleaseIframePage.aspx?PRID=1719426

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